How can we help you?
Questions about the BirthUp app or your account? Our team is here for you, usually within two business days.
Email hello@birthup.comCommon questions
Quick answers to the things parents ask us most.
Signing in
Create an account in the BirthUp app with Sign in with Apple. If you already have an account, you can also sign in with your email and password, and reset your password from the sign-in screen.
Notifications
BirthUp lets you know when a provider replies to your message. Not getting them? Check Settings › Notifications › BirthUp on your iPhone or iPad.
Deleting your account
In the app, go to Account › Login & security › Delete account. This permanently deletes your account and personal data. If you signed in with Apple, you’ll confirm with Apple first.
Your privacy
Read how we collect and use your information in our Privacy Policy. You can email us at any time to access, correct or delete your data.
Still need help?
Email us and a real person from the BirthUp team will get back to you. You can also read our Privacy Policy and Terms of Use.
BirthUp provides general information and support and is not a substitute for professional medical advice. If you think you may have a medical emergency, call 911 or your local emergency number right away.